Ingka Group, the largest IKEA retailer, announces an investment of more than Euro 2 billion ($2.2 billion) in omnichannel growth in the United States over the next three years.
Tolga Öncü, Head of IKEA Retail, Ingka Group, says: "The US is one of our most important markets, and we see endless opportunities to grow there and get closer to the many Americans with affordable products and services. More than ever before, we want to increase the density of our presence in the US, ramp up our fulfillment capacities, and make our range even more relevant to local customers’ needs and dreams."
The investment will bring IKEA closer to US customers both physically and digitally – making it easier and more convenient to shop. In the first phase, the company anticipates opening eight new stores and nine plan and order points, creating over 2,000 jobs. In addition, IKEA US has also announced new locations in San Francisco, California and Arlington, Virginia, set to open this summer.
The US investment push ties into Ingka Group’s continued focus on omnichannel growth and expansion across the world. In Spain the company is investing Euro 150 million in opening many new locations around the country by 2025. It is expanding substantially in the UK and London, where it will open a city store on Oxford Street – its second in the capital. In Austria, in just three years, the biggest IKEA retailer has increased the number of stores and planning studios from 8 to 45, making IKEA more accessible than ever before there.
This latest investment in the US will also further modernize existing stores so that they have a dual role – to offer inspiration and home furnishing expertise while also increasing their handling capacity for parcel deliveries directly from the store. The company will continue to build more effective replenishment and fulfilment capabilities while transforming last mile deliveries to ensure faster, more sustainable, and more affordable deliveries.
Ingka Group will also explore new opportunities in clean energy, circularity and affordable housing around the US. As IKEA works toward its goal to be climate positive by 2030, it will increase solar and geothermal technology in locations whenever possible, transition to EV trucks to support fulfillment and delivery, and reduce waste.
With IKEA retail operations in 31 markets, Ingka Group is the largest IKEA retailer and represents about 90% of IKEA retail sales.
