“With the addition of the IKEA Annapolis Plan & order point with Pick-up, we are adding a total of four new IKEA locations to the DMV. Whether you want to meet with an IKEA design specialist to transform your space or are simply looking for home furnishing inspiration, the IKEA Annapolis Plan & order point with Pick-up is a more accessible store format and meets our customers where they are and how they like to shop,” said Javier Quiñones, CEO & Chief Sustainability Officer, IKEA U.S.
IKEA Annapolis Plan & order point with Pick-up joins new IKEA format stores in Arlington and Fairfax, VA, and Gaithersburg, MD, in addition to the large-format IKEA stores in Woodbridge, VA, and College Park, MD. IKEA Annapolis will be located in the Annapolis Harbour Center shopping center at 2512 A Solomons Island Road in 3,219 square feet of leased space.
“We couldn’t be more thrilled to open a third location in Maryland this year and bring the IKEA experience closer to our customers across the bay in the eastern part of the state. While the IKEA Annapolis Plan & order point with Pick-up is different from our traditional IKEA stores, we hope it better meets the needs of our local customers and provides an IKEA experience that’s more accessible, affordable, and sustainable,” said Tony Giacona, Market Manager, IKEA U.S.
In June, the company acquired software provider Made4net to boosts its e-commerce capabilities in the U.S. By integrating Made4net's fulfilment operations system, Ingka Group, the largest IKEA retailer, seeks to improve the omnichannel experience for both customers and co-workers in its stores. The company aims to become a leader in the rapidly evolving e-commerce landscape and meet the growing demand for efficient warehouse and fulfillment solutions within the retail sector.
In addition to opening new Plan & order points and Pick-up locations in city centers, IKEA U.S. has made significant investments to enhance its e-commerce experience and service offerings, including its first-ever Buy Now, Pay Later program in partnership with Afterpay, new IKEA Family benefits, IKEA Business Network loyalty program, lower priced shipping and delivery, Click & collect, and TaskRabbit assembly services.
IKEA continues to strengthen its presence in the Americas after disappointing investments in Russia, where the company was forced to sell all stores and factories following the Russian invasion of Ukraine. Ingka Group announced an investment of more than Euro 2 billion ($2.2 billion) in omnichannel growth in the U.S. over the next three years. After opening the first IKEA stores on the South American continent last year in Chile, IKEA opened its first store in Colombia this week and plans to open two more in the country next year.
